Terms & Conditions

1. Platform Purpose

CivicGuard is a civic reporting platform. It is not a law enforcement agency and does not guarantee municipal action on any report.

2. Eligibility

You must be 18 years of age or older, or 13+ with guardian consent. Use is restricted to residents of India.

3. Acceptable Use

• Reports must be truthful and based on actual observations
• No fake, spam, or malicious reports
• No harassment of individuals in photos or descriptions

4. Report Accuracy

You are responsible for the accuracy of submitted reports. False reports may result in account suspension.

5. Civic Credits

Credits are non-transferable and have no monetary value in v1. CivicGuard reserves the right to modify the credits system at any time.

6. Content License

By submitting a report, you grant CivicGuard a non-exclusive, royalty-free license to display the report content publicly on the platform.

7. Moderation

CivicGuard may reject reports at sole discretion with no obligation to explain the rejection.

8. Disclaimers

CivicGuard is not affiliated with any government body. We do not guarantee that reports will be acted upon by municipal authorities.

9. Limitation of Liability

The platform is provided as-is. CivicGuard is not liable for any damages arising from use of the platform.

10. Governing Law

These terms are governed by the laws of India. Disputes are subject to the jurisdiction of Mumbai courts.

11. Changes

Material changes to these terms will be notified via email/SMS with 30 days notice.

12. Contact

Legal: legal@civicguard.in