Civic violations in Mumbai now have a tracking ID.
Photograph a pothole, illegal parking, or broken streetlight — we verify the report and forward it with photo evidence to BMC, TMC, or NMMC. Earn Civic Credits when it's resolved.
Free to use · No app download required · DPDP Act 2023 compliant
The Loop
How CivicGuard works
From photo to municipal action in four steps. No bureaucracy, no forms, no follow-up calls.
Spot & Photograph
See a pothole, illegal parking, garbage dump, or broken streetlight? Snap a photo, drop a GPS pin, pick severity. Takes under 60 seconds.
We Verify & Forward
Our moderation team reviews your report within 24 hours. Verified reports are forwarded with photo evidence to the relevant ward office — BMC, TMC, or NMMC.
Issue Gets Resolved
Track your report status in real time — Pending → Approved → Acknowledged → Resolved. Every transition is logged with a timestamp.
You Earn Civic Credits
Earn ⬡ 10 credits on approval, ⬡ 15 on acknowledgement, ⬡ 25 on resolution. Build your reputation as a civic contributor.
Mumbai loses an estimated ₹800–₹1,200 Cr / year in unissued civic fines. Every verified report is a step toward recovering that.